Refund Policy

Refund Policy: Please be informed that all artprints and products are printed on demand, which makes them final sale and non-returnable. 

Shipping: Artworks are printed on demand and are typically shipped within 1-2 weeks after order. 

International Shipping: Shipments to the EU are exempt from import duties or taxes. Nonetheless, local/state taxes may apply and will be levied at checkout. Shipments to other countries might be subject to customs fees and taxes, which are the buyer's responsibility.

Incorrect/Undeliverable Address: In case your order is returned because of an inaccurate or undeliverable address, additional shipping fees and international taxes may be imposed. It is important to double-check the accuracy of the shipping address provided during order placement to prevent such issues.

Damages/Incorrect Order Details: Upon the receipt of your order, please carefully examine it. If you discover the item to be defective, damaged, or if you have received an incorrect item, kindly get in touch with us promptly for assistance. For damaged photographic prints, notify us within 30 days of receiving the item with written details and photographic evidence of the damages for a potential replacement. Damaged or incorrect prints must be returned to us within the specified timeframe for a replacement. To initiate a return due to product damage, reach out to us at info@thorbjornsson.se We will furnish a return shipping label and detailed instructions for sending back the package. Please note that items sent without prior approval for return will not be accepted. For any additional inquiries regarding returns or damaged items, do not hesitate to contact us at info@thorbjornsson.se.